Cancellation & Refund Policy

Cancellation & Refund Policy

Last updated: [8/31/2023]

Thank you for shopping at EmoWorld666.com. We value your business and want to ensure you have a satisfactory shopping experience. Please read this Cancellation & Refund Policy carefully before making a purchase.

Order Cancellation

You may cancel your order within 24 hours of placing it, provided it has not already been shipped. To request an order cancellation, please contact our Customer Support team at support@emoworld666.com. We will process your cancellation request and provide a refund as per our refund policy outlined below.

Refund Policy

We want you to be completely satisfied with your purchase from EmoWorld666.com. If you are not satisfied with your purchase for any reason, we offer a flexible refund policy.

• Full Refund: You may be eligible for a full refund if you cancel your order within 24 hours of placing it and the order has not been shipped. Refunds will be issued using the original payment method.
• Partial Refund: If you receive your order and are not satisfied with the product(s), you can request a return within 14 days of receiving the order. Once we receive the returned items in their original condition, we will process a partial refund for the purchase price of the item(s) returned. Please note that shipping charges are non-refundable.

Return Process

To initiate a return, please follow these steps:

1. Contact our Customer Support team at support@emoworld666.com and provide your order details and the reason for the return.
2. Our team will provide you with instructions on how to return the item(s), including the return address.
3. Pack the item(s) securely in the original packaging, along with a copy of the original packing slip or order confirmation.
4. Ship the item(s) back to us using a trackable shipping method. You are responsible for the return shipping costs.
5. Once we receive the returned item(s) and verify their condition, we will process a partial refund to your original payment method.

Exceptions

Please note that certain items, such as personalized or custom-made products, are not eligible for return or refund unless they are damaged or defective upon receipt.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@emoworld666.com. We will provide instructions on how to return the item, and upon verification of the damage or defect, we will offer you the choice of a replacement or a full refund.

Contact Us

If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at support@emoworld666.com.

Please note that this policy applies only to purchases made directly through EmoWorld666.com. If you purchased our products from a third-party retailer or marketplace, please refer to their respective cancellation and refund policies.